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Booking terms

  • Walk into Luxury Pty Ltd (Company) provides its walks on the terms and conditions outlined in the Company's Booking Terms. By making a booking, you acknowledge and accept these terms and conditions, which are summarised below for ease of reference.

Minimum guests and private departures

  • The Margaret River Cape to Cape small group walk operates with a minimum of 4 guests per departure. Where a booking by two guests is confirmed and additional guests have not been booked on the walk within 2 weeks of departure, the two guests will have the option of a refund or continuing with their walk as a private departure. A private departure incurs a $400pp supplement payable two weeks prior to departure and involves minor changes to the itinerary including replacement of the didgeridoo performance and private chef dinner. Please contact Walk into Luxury if you would like to know more about the private departure itinerary.

Payments

  • Prices: All prices are quoted in Australian dollars and are inclusive of GST.
  • Payment: Bookings made 30 days or more prior to departure require a 50% deposit, with the balance due 30 days prior to departure. Bookings made within 30 days of the departure date are payable in full at the time of booking. Payment may be made by direct deposit, debit, or by credit card. Visa and Mastercard are accepted. Unfortunately a credit card transaction fee of 1.5% applies to credit card payments. This amount, which represents approximately half of the standard transaction fee incurred by Walk into Luxury in connection with credit card payments, is automatically added prior to entering your card details.
  • We will endeavour to confirm all requested bookings in writing within 24-48 hours. No payment will be taken until your booking is confirmed, even if you choose to provide your credit card details on our secure payment gateway at the time of requesting the booking.
  • Single Room surcharge: All accommodation is twin share. A single supplement is payable to secure a single room as noted in the Company's Rates, which are kept up to date and can be viewed on this website.

Transfers from Perth

  • You will have the option during the check-out process to add return Perth to Margaret River transfers to your booking, which is a convenient way to start your small group walk.

Cancellations and refunds

  • Cancellation by customer: Bookings cancelled more than 60 days prior to the departure date will be charged a cancellation fee of $300 per person, which will be taken from the deposit paid to secure the booking.  Bookings cancelled within 60 days of the departure date will forfeit their 50% deposit, and bookings cancelled within 30 days of the departure date will be charged the full cost of the booking, and not receive any refund, unless otherwise agreed at the discretion of the Company.
  • Cancellation by Walk into Luxury: A walk may be cancelled or altered at the Company's absolute discretion where it is deemed unsafe for the walk to continue (for example in the event of a serious bush fire). If a walk is cancelled in these circumstances, the Company will provide a refund for the uncompleted portion of the walk (calculated on a daily pro-rata basis), minus any cancellation costs payable by the Company to third party accommodation and service providers. We will not be able to cover any other related costs incurred by guests, such as for additional accommodation, flight change fees, etc.  We strongly recommend customer's purchase appropriate travel insurance, as discussed below.

Changes to itinerary

  • In the event of a fire or other extreme weather condition or event making it unsafe to walk on a particular day, but where it is not likely to be an ongoing issue necessitating the cancellation of the remainder of your walk, the Company will make alternative arrangements for that day (such as providing you a leisure day at your hotel, or a winery visit). A refund is not provided if a day's walk is missed due to fire or extreme weather.

Insurance

  • Unforeseen circumstances may result in you having to change your plans or even cancel at the last moment or after your trip has commenced. If the Company is forced to cancel a walk in circumstances outlined above, you could also be left out of pocket. To protect non-refundable deposits and payments, and to cover unforeseen payments that could become payable, we strongly recommend you purchase comprehensive travel insurance. Appropriate ambulance cover may also be required for domestic travellers, separate to your travel insurance cover. Speak to your insurance advisor to determine whether this is included within your travel insurance policy.

Liability

  • Injury or death Any recreational walking or physical activity contains some inherent risks. Walking in Western Australia's bush and coastal regions can involve significant risk of physical harm, personal injury or death to participants. You should make a careful assessment of your particular circumstances before booking a walk, and ensure you are in good health and well prepared before commencing. While Walk into Luxury will take all reasonable steps to ensure you are able to complete your walk safely and in comfort, you undertake the walk solely at your own risk. Additional transfers and evacuations In the unlikely event that you become lost, are injured or become unwell while completing a walk, you may be liable for costs incurred by the Company or third party in providing unscheduled transfers, medical assistance, evacuating you from the track or region, and associated costs.

Age and ability

  • We strongly recommend guests aged over 69 years obtain and provide a medical certificate confirming they are fit and healthy to undertake the walk. If a guest does not comply with this recommendation, he or she undertakes the walk at their own risk.
  • While most of the Margaret River Cape to Cape Walk is easy-moderate, the terrain is varied with some sections involving rocky climbs and exposed limestone steps which are considered moderate-difficult. If you are concerned about your ability to complete such sections, please contact the Walk into Luxury team before booking.

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